Privacy Policy

Laboratoire Schaack Sàrl, hereafter referred to as "Laboratoire Schaack", attaches great importance to respecting your privacy and is aware of the importance you place on it. Laboratoire Schaack therefore makes every effort to ensure that you can use the services offered by this website with complete confidence — by processing your data with full transparency, in strict compliance with the laws and regulations applicable to the protection of personal data, as well as in accordance with your own preferences.

The personal data concerning you collected through this website is processed automatically by the controller: Laboratoire Schaack Sàrl Address: 1 op Raechels - z.a. L-4702 Pétange

While you use this website, Laboratoire Schaack may collect your personal data at various points or moments when:

• you navigate the pages of the site,
• you subscribe to our information feeds (Newsletter, RSS feeds, notifications, etc.),
• you contact us ("Contact" section),

Laboratoire Schaack ensures that only data strictly necessary for the provision of the services you wish to use is collected.

The personal data concerning you collected by this website is processed by computer for the following purposes:

• Providing you with the requested service or information
• Producing statistics and traffic analyses to improve the quality of the services offered
• Informing you about the products, events, services and offers of Laboratoire Schaack and its partners if you have subscribed to these information feeds (Newsletter, RSS feeds, etc.),
• Providing you with personalised commercial offers or benefits as part of our loyalty programme, if you join it
• Sending you advertising or commercial prospecting messages, provided that you have given your consent
• Ensuring the security of access to your personal data and detecting any attempted intrusions
• Managing your reviews via the surveys you take part in
• Inviting you to take part in competitions or lotteries

For each of the purposes set out above, the processing of your personal data is legally based on:

• the fact that it is necessary for the performance of a contract concluded between Laboratoire Schaack and you, or for pre-contractual measures taken at your request;
• the fact that it is necessary for compliance with a legal obligation to which Laboratoire Schaack is subject;
• the fact that you have given your consent to the processing;
• a legitimate interest of Laboratoire Schaack (fraud prevention, data and infrastructure security, etc.).

Laboratoire Schaack ensures that your personal data is processed in a manner that is fully compatible with the purposes set out above. In the event of subsequent processing of your data for a purpose other than the one initially intended, all necessary information will be provided to you in advance. You will then have the option to object to this new processing.

Your "personal data" refers to any information about you as a natural person that allows you to be identified, directly or indirectly. The personal data that Laboratoire Schaack may collect when you browse this website includes:

• basic identification data, such as your first and last names, postal address, e-mail address, phone numbers, etc.
• technical connection and browsing data, such as your terminal's IP address, the date and time of your connection, the pages visited, the characteristics of your browser (type, language, etc.) and your terminal (type, resolution, etc.), cookies, etc.
• geographical location data (geolocation),
• publication data, such as your interests, opinions, comments, ratings, messages posted via the site's forums and community/social functions.

Some of the information collected is mandatory in order to achieve the objectives described above; other information is optional. You are systematically informed of the mandatory or optional nature of an item of information when it is collected. If you do not provide certain mandatory fields, this may result in Laboratoire Schaack being unable to provide the relevant product or service, or to guarantee the expected quality.

The personal data concerning you collected on this website is exclusively for the use of Laboratoire Schaack. It may, however, be transmitted to: subcontracting companies that Laboratoire Schaack uses in connection with the performance of its services, such as the hosting and IT operation of the site, sending our newsletter, and the management, processing and payment of your online purchases. commercial partners, provided that you have given your consent to receive solicitations from them. Finally, Laboratoire Schaack may be required to transmit personal data concerning you to a third party at the request of judicial authorities or any administrative authority empowered by law. It is not transmitted to any other third party. Laboratoire Schaack also ensures that any transmission of your personal data to authorised third parties does not result in a transfer to a third country located outside the European Union.

Your personal data collected and processed by Laboratoire Schaack will only be kept for a period strictly necessary for the purpose of the intended processing or to comply with a legal obligation imposed by applicable law. Thus, Laboratoire Schaack will retain:

• a maximum of 3 years from the end of the commercial relationship for data processed for the purposes of commercial prospecting, marketing actions and/or promotion of the offers of Laboratoire Schaack and its partners
• a maximum of 10 years from the end of the commercial relationship for data related to contractual aspects (contracts, warranties, claims, collection & disputes, etc.) or accounting (invoices, purchase orders, delivery notes, etc.)

Laboratoire Schaack implements security measures that are appropriate and reasonable in light of the risks posed by the processing, in order to protect your personal data against destruction, loss, modification, disclosure or unauthorised access and any other form of unlawful processing. All Laboratoire Schaack employees and subcontractors who have access to your personal data as part of their duties are bound by strict professional confidentiality. They access only the data they need to carry out their tasks and are regularly informed about and trained in compliance with the rules of conformity and security applicable to your personal data.

Insofar as Laboratoire Schaack processes your personal data, you have the following rights at any time and within the limits set by law:

• access your personal data (to know which data has been collected and processed and to obtain a copy), request its rectification if it is inaccurate or incomplete, or its deletion if it is obsolete;
• object to the processing of your data on legitimate grounds (in particular for the purposes of commercial prospecting);
• if the conditions are met, request the restriction of the processing of your data or its definitive erasure (right to be forgotten);
• request a copy of the personal data you have provided to Laboratoire Schaack in a structured format (portability), unless this right adversely affects the rights and freedoms of others;
• request not to be subject to a decision based solely on automated processing, including profiling, when this decision produces legal effects concerning you or significantly affects you in a similar way. You may also request information about the logic behind this processing, contest it and request that it be reviewed by a natural person.
• withdraw your consent at any time for processing based on consent.

You can exercise any of these rights free of charge by contacting us:

• by e-mail at the following address: labschaa@pt.lu
• or by post addressed to: 1 op Raechels - z.a. L-4702 Pétange

In order for us to fulfil your request and to prevent identity fraud, a double-sided copy of a valid identity document must be attached to your letter. Laboratoire Schaack undertakes to respond within a maximum of one month following receipt of your duly completed request. You may also lodge a complaint with the National Commission for Data Protection (CNPD) via their website: www.cnpd.lu